PIZZA CAPITAL LTD (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we may share it with, how long we keep it, and the rights you have under UK data protection law. UK privacy notices should clearly explain the purposes of processing, retention periods, and who data is shared with, and they should be given at the point the data is collected.
1. Information We Collect
We may collect the following information when you place an order, contact us, or use our website: your name, email address, phone number, delivery address, order details, messages sent through our contact form, and limited payment-related transaction information. We may also collect cookie and device information when you browse our website. Cookies and similar technologies should be explained clearly to users, and consent is generally required for non-essential cookies.
2. How We Use Your Information
We use your personal data to process orders, arrange delivery, send order confirmations, respond to enquiries, manage refunds or complaints, improve customer service, and maintain our website. Under UK GDPR, our privacy information should explain why we process personal data and how long we keep it.
3. Lawful Basis for Processing
We process personal data where it is necessary to perform our contract with you, to comply with legal obligations, or for our legitimate business interests such as operating and improving our food delivery service. If we rely on consent for any activity, you have the right to withdraw that consent.
4. Sharing Your Information
We may share limited personal data with trusted third parties where necessary to operate our business, including payment processors, website service providers, accountancy services, and delivery support where applicable. Our privacy notice should tell you who your information may be shared with.
5. Data Retention
We keep personal data only for as long as necessary for order management, business administration, legal compliance, and dispute handling. If no fixed retention period is used, UK guidance says the privacy notice should explain the criteria used to decide how long information is kept.
6. Your Rights
You may have the right to access your data, correct inaccurate information, request erasure, restrict processing, object to certain processing, and request data portability. You also have the right to object to direct marketing. If you are unhappy with how we use your data, you may also complain to the UK Information Commissioner’s Office.
7. Cookies
Our website may use essential cookies to make the site function properly, plus non-essential cookies for performance or analytics where permitted. Non-essential cookies should only be used with valid consent, while essential cookies needed to provide the service can be exempt.
8. Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, misuse, loss, or disclosure. No online system is completely risk-free, so we cannot guarantee absolute security.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
PIZZA CAPITAL LTD
123 Whitehill Road, Brinsworth, Rotherham, England, S60 5HY
Phone: 01709 721999
Email: pizzacapital.ltd@outlook.com